Managed Service

Managed Detection & Response

MDR offers a covered approach to cybersecurity providing a combination of the latest toolsets utilising artificial intelligence to aid human expertise in threat hunting, monitoring & response 24/7.

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Managed Detection & Response

MDR allows organisations to circumvent the months and more likely years that it takes to build a mature detection and response program during which time they will be vulnerable to attack.

Our MDR allows you to quickly stand up a fully working experienced Security Operations Centre providing 24/7 coverage of your network remotely allowing your In-house team to focus on the big picture security management without having to manage recruit train and pay for a fully manned security operations centre.

Managed Detection & Response
APproach

What we do

Our approach to MDR stems from North Stars strong military background. Our analysts are no stranger to high pressure situations so you know in the event of the worst North Star response to incidents will be swift and sure.

One in five businesses have never had a Cyber Security tests and even less have a strategy for incidence response. North star provide a managed detection and response service to clients 24 hours a day 365 days a year, taking the worry and heavy overheads away from your corporation.

MDR automates your cybersecurity processes by flagging system anomalies and vulnerabilities but also having a human team to validate, investigate and respond to incidents. Lightening the load on your IT teams shoulders.  

Features

Features of this service

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Synchronisation of Human & Artificial Intelligence

Perhaps the most unique benefit of a hands on managed detection and response service is the holistic use of both Artificial and Human intelligence. 

Cyber attacks continue to grow in complexity and severity. While many software programs can identify them, false positives are a substantial issue, Human judgement helps to eliminate false positives leading to decreased alert fatigue for In-house security teams so they are only made aware of credible and important threats. 

Threat Hunting

Our teams utilise the most up to date threat intelligence pro-actively looking for vulnerabilities with in your network to address them prior to attack.

Behind every threat is an Analyst thinking about countermeasures and how to avoid compromise, by staying current on emerging threats our analysts ensure the best defences are in place at any given time.

Investigation

After an alert has been detected our analysts will conduct and investigation to help you understand threats faster enriching security alerts with additional context. This allows organisations to completely understand the who what where when and why and the extent of an attack. Allowing efficient and effective response.

Guided Response

Following an incident and immediate action our analysts will be on hand to advise on the best way to contain and remediate a threat. Organisations are advised on a step by step basis how to safely address a threat and maintain the integrity and availability of their network.

Remediation and Recovery

The final step in any incident and arguably one of the most important. If this is not done correctly the entire process is wasted. Remediation ensures that systems are restored to their pre-attack state and safely re-introduced to the network preventing further compromise.

24x7 Monitoring 

Detecting and responding to malicious activity on the network, a 24x7 security system with continuous threat monitoring is required. North Star MDR security team can rapidly detect odd behaviour, consistently identify risks, and take fast action to keep attackers out of your system by monitoring your network 24 hours a day, 7 days a week.

Methodology

How we work

1
Contact

Get in touch and speak with one of the team.

2
Strategy

Strategic scoping call with our leading technical advisor to find out your exact requirements

3
RoadmaP

Tailor a roadmap to exactly what you need. We look to partner with our clients and be the trusted advisor they need

4
Onboarding

Our onboarding process is streamlined and smooth to ensue there is little to no disruption to your service

5
Continuous service

Your continuous security plan will give you the confidence in your security trusting an accredited professional partner is on hand 24/7

APproach

How we do it

Pre-Engagement

North Star will engage with the client to determine their requirements and ensure that the engagement is correctly scoped to deliver on those requirements and make sure all of the correct legal requirements are satisfied.

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CUSTOMERS

Our Happy Customers

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From a business perspective, North Star provide an efficient, thorough, and cost-effective security service which has benefitted thinkmoney considerably over the course of the last year.

Glenn Sproule
CISO thinkmoney
thinkmoney

From a business perspective, North Star provide an efficient, thorough, and cost-effective security service which has benefitted thinkmoney considerably over the course of the last year.

Glenn Sproule
CISO, thinkmoney
SSE Utilities Solutions

Their knowledge in the subject matter was excellent and I found them easy to engage, personable and approachable.

Ian Cheshire
Enterprise IT Lead Solution Architect, SSE Utilities Solutions
Connected Tech Group

It’s really refreshing to work with experts who act as an extension of our team. North Star don’t stop at identifying issues, they are happy to work with us to solve them too.

Andrew Cockayne
CEO, Connected Tech Group
Pickfords

If you are looking for a company to really deliver on the service they are offering, I would look no further. Very quick and easy process. They completed the report within a tight timeframe and offered plenty of helpful advice!

Waseem Akram
Group IT Manager, Pickfords

Let's talk

We’re here to help! Submit your information or call the office on +44 (0)1243 670 854 and a member of our team would be happy to help.

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